Privacy Policy

1. Introduction

Welcome to GTPOW (“Company”, “we”, “our”, “us”). We provide solar power products to consumers worldwide. Protecting your privacy and complying with international data protection laws is our priority.

By using our website, you acknowledge that you have read and agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect information that can directly or indirectly identify you, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed securely by third-party providers)
  • Order history, product registrations, and inquiries

2.2 Aggregated and Anonymous Information

  • Aggregated data combining multiple users, not linked to an individual
  • Anonymous usage data (e.g., page views, product interactions)

2.3 Device and Technical Information

We may automatically collect:

  • IP address, browser type, version, timezone, operating system, and device information
  • Pages visited, clicks, scrolls, time on page, video interactions
  • Cookies and similar technologies

2.4 Children’s Information

Our website is not intended for children under 16 (or the minimum age in your jurisdiction). If we inadvertently collect information from children under 16, we will delete it immediately.

3. How We Use Your Information

We use the information collected for:

  • Creating and managing user accounts
  • Processing orders, delivering products, and providing customer support
  • Communicating updates, promotions, or product information (with your consent)
  • Improving website functionality and user experience
  • Preventing fraud and ensuring website security
  • Conducting internal research and analytics

Providing required personal information is necessary to deliver products/services. If you choose not to provide required information, we may not be able to fulfill your requests.

4. Information Sharing

We do not sell or rent your personal information. We may share data:

  • Within GTPOW for operations
  • With affiliates or subsidiaries for service fulfillment
  • With service providers (e.g., payment processors, logistics, hosting)
  • To comply with legal obligations
  • To protect legal rights and investigate fraud

All third parties receiving your data are required to keep it confidential and use it only for the specified purpose.

5. Marketing

You can opt-out of marketing communications at any time:

  • Marketing emails include an unsubscribe link
  • Mandatory communications (order confirmations, shipping updates) are exempt
  • Alternatively, contact us at support@gtpow.net to opt-out

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Ensure website functionality
  • Personalize content and marketing
  • Analyze traffic and user behavior

Types of cookies:

  • Strictly necessary cookies
  • Performance/analytics cookies
  • Functional cookies

Users can manage cookies through their browser settings.

7. Data Storage and International Transfers

Your data may be stored and processed globally, including outside your country. We take reasonable steps to ensure data security and compliance with privacy laws, including GDPR standard contractual clauses for transfers outside the EU.

8. User Rights

Depending on your region, you may have the right to:

  • Access, correct, or delete personal data
  • Withdraw consent or opt-out of marketing
  • Restrict or object to processing
  • Request data portability

To exercise your rights, contact support@gtpow.net. EU users may also file complaints with their local data protection authority.

9. Data Retention

We retain personal data only as long as necessary for:

  • Providing products/services
  • Fulfilling contractual obligations
  • Compliance with legal requirements

Once no longer needed, data is deleted or anonymized.

10. Security

We implement administrative, technical, and physical safeguards. However, internet transmission is never completely secure.

11. Third-Party and Social Media

Our website may contain links to third-party sites (e.g., Facebook, Google) or embedded social media features. These are governed by the third party’s privacy policies.

12. Privacy Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

For privacy inquiries or complaints:

📧 Email: support@gtpow.net
🌐 Website: https://gt-pow.com

GTPOW is committed to protecting your privacy while providing high-quality solar power products worldwide.